Helpdesk & Emergency

When the unexpected happens, you need someone you can rely on. That’s why our range of emergency services have got you covered when it matters the most. From our facilities management service to supporting lone workers and managing disaster recovery; Your Business Voice is here for you, 24/7.

 

Engineer Callout:

Our Facilities Management service allows businesses with field-based technical staff to outsource maintenance calls 24/7. We can also implement any relevant escalation procedures and manage the entire call out from beginning to end. See more… 

Disaster Recovery:

The simplest way to get peace of mind and be prepared against any major event is to set up our disaster recovery service, all of your calls will be safely diverted directly to us and your telephone lines will remain open. See more… 

Lone Worker:

Our highly trained call handlers will provide your business with a reliable and reassuring service to support your employees through the day and night, eliminating the need for on-call staff. See more… 

Helpdesk:

We offer a sophisticated helpdesk service, allowing businesses to outsource part, or all, of their helpdesk requirements. You can be assured our staff will represent your brand in the best possible light. See more… 

Telephone Answering

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Call Handling Services

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Helpdesk & Emergency

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Live Chat Management

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Specialist Services

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